How can we help?

Open the dashboard and use search, record-type tabs, filters, and discovery-setting sections to narrow the case list. Select a case to view its available details and source links.

Availability can depend on the source, your account access, and whether the original record currently publishes that information. Open the source link on a case to check the latest record.

Sign in to save cases and keep review progress. Dashboard preferences such as hidden controls and collapsed sections are stored in your browser.

Tags and discovery settings help organize records based on published case text. They are automated research aids, may be incomplete, and should not be treated as verified facts.

No. Match suggestions are research leads only. Verify information with the original record source or the appropriate agency; a suggested match does not confirm identity.

See the Research API documentation for authentication, endpoints, usage limits, and examples.

Use the password reset page and check the inbox for the email address on your account, including spam or junk folders. If you still need help, contact support.

Open the membership page while signed in to review your plan and billing options. If billing setup is not available, your plan and case access remain available; contact support if the message persists.

Visit Account Security to manage available sign-in protections and sessions.

Doemap organizes publicly available records from sources including NamUs and the Doe Network. Each record includes a source link when available.

No. Public records may be incomplete, change over time, or contain approximate locations. Confirm details with the original source and do not treat a map location as an exact address.